TH77 Privacy Policy – How We Protect Your Data

01 Who We Are

TH77 (referred to in this document as "TH77", "we", "us" or "our") operates the online gaming and sports betting platform accessible at th77.pw. TH77 provides Cricket betting, PSL markets, T20 and international cricket wagering, Football, Esports, video slots, live casino, fish games and other gaming products to players in Pakistan.

For the purposes of data privacy, TH77 is the data controller responsible for the personal data of registered players and visitors who interact with the platform. If you have questions about how TH77 handles your data, the support team can be reached via the contact details at the end of this document.

This Privacy Policy should be read as part of the full suite of TH77 policies. Where this policy references the handling of account data in connection with rules and restrictions, those rules are set out in the Terms and Conditions.

02 Data We Collect

TH77 collects personal data from players during the registration process and on an ongoing basis as you use the platform. The types of data we collect include:

TH77 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or biometric data unless explicitly required by applicable verification obligations, in which case this will be communicated to you clearly at the time of collection.

03 How We Collect Data

TH77 collects personal data through several channels:

• Direct interactions. When you register an account, complete identity verification, make a deposit, request a withdrawal, contact support, or update your account settings, you provide data directly to TH77.
• Automated technologies. When you visit the TH77 platform, certain technical data is collected automatically. This includes your IP address, device information, browser type and session behaviour. This data is collected through server logs, cookies and similar tracking technologies.
• Payment providers. When you transact via JazzCash, Easypaisa, Raast or bank transfer, TH77 receives a transaction reference and confirmation from the relevant payment provider. TH77 does not receive or store full payment credentials such as bank account numbers or mobile wallet PINs.
• Third-party verification services. Where TH77 uses third-party identity verification providers to assist with Know Your Customer (KYC) checks, those providers may share verification outcomes with TH77 in connection with your account.

04 Why We Use Your Data

TH77 uses the personal data it collects for the following purposes:

• Account operation. To register, verify and maintain your TH77 account, including processing your login, managing your preferences and communicating with you about your account status.
• Transaction processing. To process PKR deposits and withdrawals via your chosen payment method — JazzCash, Easypaisa, Raast or bank transfer — and to maintain accurate financial records for your account.
• Identity verification. To verify your age (18+), confirm that account details belong to a real individual, and carry out KYC checks where required before processing withdrawals or at any other appropriate stage.
• Platform security. To detect and prevent fraudulent activity, collusion, bonus abuse, unauthorised account access, money laundering and any other conduct that is prohibited under the TH77 Terms and Conditions.
• Customer support. To respond to your queries, resolve account issues and improve support quality through review of past interactions.
• Platform improvement. To understand how players use TH77, identify popular games and features, and make data-informed improvements to the platform experience.
• Responsible gaming. To monitor activity patterns that may indicate problem gaming behaviours and to take appropriate steps in line with TH77's Responsible Gaming policy.
• Communications. To send you important account notifications, updates to policies, and — where you have opted in — promotional messages about bonuses, new games and offers relevant to your TH77 account.

05 Payment Data and Financial Transactions

All financial transactions on TH77 are handled in PKR. The platform supports JazzCash, Easypaisa, Raast and bank transfer as deposit and withdrawal methods. When you initiate a transaction, TH77 receives confirmation and a reference from the relevant payment provider — we do not receive or store your full mobile wallet credentials, bank account numbers or PIN details.

TH77 retains transaction records — including deposit amounts, withdrawal requests, dates and payment method references — as part of your account history. This data is used to:

• Process your withdrawal requests accurately and within expected timelines.
• Investigate and resolve any payment disputes or discrepancies.
• Maintain financial records in line with standard platform obligations.
• Detect unusual transaction patterns that may indicate fraudulent activity.

Payments must always be made from an account registered in your own name. Third-party payment attempts are not permitted on TH77, and any account found to be using another person's payment details will be suspended pending investigation.

06 Cookies and Tracking Technologies

TH77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session and preferences, and to analyse how players interact with the site. The main types of cookies used are:

• Essential cookies. These are necessary for the TH77 platform to operate. They enable core functions such as login sessions, account balance display and navigation. The platform cannot function properly without these cookies.
• Functional cookies. These remember your preferences — such as your preferred language setting or display options — so you don't need to set them every time you visit.
• Analytics cookies. These help TH77 understand how players navigate the platform, which games and features are most popular, and where improvements can be made. This data is aggregated and does not identify you individually.
• Security cookies. These help TH77 detect and prevent fraudulent activity, bot traffic and account abuse.

Most web browsers allow you to manage cookie settings, including blocking or deleting cookies. Please note that disabling essential cookies may affect the functionality of the TH77 platform, and some features may not work as expected.

07 Third-Party Data Sharing

TH77 does not sell, rent or trade your personal data to any third party. However, in order to operate the platform and deliver its services, TH77 shares certain data with trusted third-party providers. These include:

• Payment processors. JazzCash, Easypaisa, Raast and banking partners receive the data necessary to complete your PKR deposit and withdrawal transactions.
• Identity verification providers. Where TH77 uses a third-party KYC service to assist with age and identity checks, relevant information is shared with that provider for the purpose of completing the verification only.
• Game content providers. Some games available on TH77 are provided by third-party game studios. These providers may receive limited session data necessary to run the game correctly within the TH77 environment.
• Technology and infrastructure providers. TH77 uses third-party hosting, content delivery and security services. These providers process technical data as part of platform operation and are contractually required to protect it.
• Legal and regulatory obligations. TH77 may disclose personal data where required to do so by applicable law, court order or in response to a legitimate formal request from an authorised authority.

All third-party providers engaged by TH77 are required to handle your data securely and only use it for the specific purpose for which it was shared. TH77 does not authorise any third party to use your data for their own independent marketing or commercial purposes.

08 Data Retention

TH77 retains personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods applied depend on the type of data:

• Account and identity data is retained for the duration of your account and for a standard period following account closure, to allow for the resolution of any outstanding disputes and to meet record-keeping obligations.
• Transaction records are retained in line with standard financial record-keeping practice.
• Support communications are retained for a period sufficient to allow for quality assurance reviews and dispute resolution.
• Technical and usage data such as log files and session data is typically retained for a shorter period and is used primarily for security monitoring and platform analytics.

When personal data is no longer required, TH77 takes reasonable steps to delete or anonymise it in a secure manner. Data that has been anonymised — and can no longer be linked back to you as an individual — may be retained for longer periods for aggregate analytics purposes.

09 Your Rights Over Your Data

As a TH77 player, you have the following rights in relation to the personal data TH77 holds about you:

• Right of access. You may request a copy of the personal data TH77 holds on your account. TH77 will provide this within a reasonable timeframe following identity verification.
• Right to rectification. If any of the personal data TH77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections — such as changes to your registered name — may require supporting documentation.
• Right to erasure. In certain circumstances, you may request that TH77 delete the personal data it holds about you. TH77 will assess such requests on a case-by-case basis. Note that TH77 may be unable to fulfil deletion requests where the data is required to meet legal or record-keeping obligations, or to resolve outstanding account matters.
• Right to restrict processing. You may ask TH77 to limit the ways in which it processes your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to withdraw consent. Where TH77 is processing your data on the basis of your consent — for example, for marketing communications — you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

To exercise any of the above rights, contact TH77 support with your account username and a clear description of your request. TH77 will respond within a reasonable timeframe and may ask you to verify your identity before proceeding.

10 Children's Privacy

TH77 is strictly an adults-only platform. Persons under the age of 18 are not permitted to register an account, make a deposit, place a bet or use any feature of the TH77 platform. TH77 does not knowingly collect personal data from anyone under 18 years of age.

If TH77 becomes aware that an account has been registered by or on behalf of a person under 18, the account will be immediately suspended and any associated data will be reviewed and, where appropriate, deleted in line with this Privacy Policy.

11 Security Measures

TH77 applies a range of technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or destruction. These include:

• Encryption of data in transit using industry-standard protocols (HTTPS/TLS).
• Encryption of sensitive data at rest within TH77's infrastructure.
• Access controls that limit who within the TH77 team can access player data, based on the principle of least privilege.
• Regular security reviews and monitoring of platform infrastructure.
• Secure handling and disposal of data that is no longer required.

While TH77 takes data security seriously and maintains robust protections, no online platform can guarantee absolute security against all possible threats. You also have a role to play — keeping your account password strong, not sharing your credentials, and logging out of TH77 on shared devices all help keep your account secure.

If you believe your TH77 account has been accessed without your authorisation, contact TH77 support immediately so that appropriate steps can be taken to secure your account.

12 Updates to This Privacy Policy

TH77 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable requirements, or improvements in how TH77 handles data. The date at the top of this page reflects when the policy was last reviewed.

When material changes are made, TH77 will notify active players through the platform before the updated policy takes effect. For smaller or clarifying changes, the updated policy will simply be published at this page with a revised review date.

Continued use of TH77 after the effective date of an updated Privacy Policy constitutes your acceptance of the revised policy. If you disagree with the changes, you should close your TH77 account before the updated policy takes effect and contact support if you have questions about your data.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way TH77 handles your personal data, the support team is available to help. You can reach TH77 through the support section of the platform.

For general account queries, visit the FAQ page. For questions about responsible gaming or self-management tools, visit the Responsible Gaming page. For account and payment queries, visit the Withdrawal page or contact support directly.